Teams No Call Sound Issue

Try the below solutions if you are unable to hear anything while on an audio/video call with team members. Also, when the other person can’t hear your sound.

1. App Settings

Depending on whether you are using the desktop app or web app, you need to check Teams’ sound settings. Steps will remain more or less the same but for the sake of this guide, I will be using the desktop app. Launch the Teams app and while on a video call, check if mic and cam options are enabled. Also, check your laptop’s sound and speaker volume.

teams device settings

Click on the three-dot menu icon and select Show device settings.teams audio settings

A new pop-up window will appear in the right sidebar. That’s where you can check and choose any connected audio device, speaker volume, and other settings. Make sure everything is as you want and working correctly. Do you still face Microsoft Teams no sound issue?

2. Permissions and Access

Sometimes, the permission to your system hardware may be the issue. Let’s make sure you permitted the Teams to access your Mic and Speaker.

Click on your profile pic in Teams app and select Settings.

teams windows app settings

Click on the Permissions tab and make sure Teams is allowed to access to mic, speakers, and notifications. Otherwise, how else will you hear Teams sound?

teams app permissions